Portal HomeClient AreaAnnouncementsKnowledgebaseSupport TicketsDownloads

You are here: Portal Home > Knowledgebase > Pre-Sales Support

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Do you allow adult, warez or other illicit sites or content?
Adult content is allowed as long as it's legal in the United States and your country of...
Views: 241
Do you host international domains?
Yes. We can host international domains from any country of origin. We also have data centers in...
Views: 228
Do you offer a money-back guarantee?
Yes. All hosting services are covered by our hassle-free, 30-day money back guarantee: If for...
Views: 214
Do you register domain names?
Ninjamouse offers domain registration starting from $10.99 per year.  Domains can be...
Views: 283
How do I move my MySQL Databases?
This can be used to back up a database or to move database information from one server to...
Views: 240
How soon will my account be setup and ready to use?
Due to the high amount of fraud orders that we receive, we manually review every order before...
Views: 235
Is there a minimum time contract/commitment?
At this time we do not have any minimum contracts/commitments.  You may cancel at anytime...
Views: 230
What kind of customer support do you offer?
We offer 24/7/365 support via support ticket.Support tickets can be submitted and monitored via...
Views: 242
Will you place banners on my site?
Why would we? It's your site, not ours. Ninjamouse provides a paid service, so there will be no...
Views: 225
Can I upgrade my account in the future?
Yes, you can easily upgrade your account at any time. The cost is simply the price difference...
Views: 229
Can you customize a package for me?
Due to the extremely low cost of our existing packages and services, we can't normally offer any...
Views: 237
How long does it take to get my website online?
New account activation is completed within 24 hours follow receipt of your initial...
Views: 278
What payment options do you accept?
We currently accept PayPal, Visa, MasterCard, American Express, and Discover (Via our secure 2CO...
Views: 238

Powered by WHMCompleteSolution

Ninjamouse.com - Knowledgebase